Grievance mechanism
A Grievance mechanism has been put in place by the Project in early 2015 to receive and facilitate resolution of the affected communities’ concerns and complaints about the Project’s environmental and social performance.
The Nachtigal amont project’s grievance mechanism was designed to address concerns promptly, to be understandable and transparent, culturally appropriate and readily accessible to all segments of the affected communities, and at no cost to communities and without retribution. The mechanism does not impede access to judicial and administrative remedies.
For further information on Nachtigal amont project’s grievance mechanism or for reporting a complaint, please contact our social team in Batschenga
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ENVIRONMENT Nachtigal amont Project has been designed in order to avoid as many negative impacts as possible (...) |
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The project is carrying out disclosure of information and public consultations (...) |
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COMPREHENSIVE SURVEY OF AFFECTED LANDS AND PROPERTIES The development of the Project will entail the temporary or permanent loss of land for the population (...) |
